Privacy Policy
Last Updated: 23 May 2026
Welcome to Golden Aura Hotel (“Hotel”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit goldenaurahotel.com, make a reservation, contact us, or use our services.
By accessing our website or using our services, you agree to this Privacy Policy.
1. About Us
Golden Aura Hotel is a hospitality property located in Nipania, Indore, Madhya Pradesh, India, providing accommodation, dining, reservations, and related guest services.
2. Information We Collect
A. Information You Provide
We may collect:
- Full name
- Mobile number
- Email address
- Billing information
- Booking details
- Guest preferences
- Check-in and check-out information
- Special requests
- Messages submitted through forms
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Referral source
- Website interaction data
C. Booking and Payment Information
If reservations are processed through payment gateways or booking partners:
- Payment details may be processed securely by authorized payment providers.
- We do not store complete payment card information on our servers unless specifically required by our payment partner.
3. How We Use Your Information
We use collected information to:
- Process and manage reservations
- Confirm bookings
- Provide guest support
- Respond to inquiries
- Improve hotel services
- Send booking notifications
- Maintain security and fraud prevention
- Meet legal and regulatory obligations
- Improve website performance and user experience
Where permitted by law, we may also send promotional offers and updates.
You may unsubscribe from promotional communications at any time.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember preferences
- Improve website functionality
- Measure traffic and performance
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell personal information.
Information may be shared only where necessary with:
- Reservation and booking platforms
- Payment processing providers
- Technology service providers
- Government authorities where legally required
- Security and fraud prevention partners
Third parties are expected to maintain appropriate confidentiality and security standards.
6. Data Retention
We retain information only for:
- Reservation management
- Guest support
- Accounting and tax compliance
- Legal obligations
- Operational and security purposes
Data that is no longer required may be deleted or anonymized.
7. Data Security
We implement commercially reasonable administrative, technical, and operational safeguards to protect your information from:
- Unauthorized access
- Misuse
- Loss
- Alteration
- Disclosure
However, no website or electronic transmission can be guaranteed to be completely secure.
8. Children’s Privacy
Our services are intended for lawful booking and hospitality purposes.
Guests under the legally permitted age for independent reservation should complete bookings through a parent, guardian, or authorized adult.
9. Your Rights
Subject to applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate data
- Deletion of eligible information
- Withdrawal from promotional communications
Requests may require identity verification.
10. Third-Party Links
Our website may contain links to third-party websites or booking platforms.
We are not responsible for the privacy practices or content of external websites.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
12. Contact Us
For questions regarding this Privacy Policy or your information:
Golden Aura Hotel
Nipania, Indore, Madhya Pradesh, India
Email: info@goldenaurahotel.com
Phone: +91 9171710999
Website: https://goldenaurahotel.com/
By using this website, you acknowledge that you have read and understood this Privacy Policy.
